Storage Rentals of America - Billings - Overland Ave

1 - 5 of 5 reviews is Showing

• October 28, 2024

  Perfect service

  Perfect service 👌 Very polite and professional

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Jesse Hall

  October 30, 2024

  Jesse, We appreciate you taking the time to leave us such a wonderful 5 star review! Your kind words of appreciation made our day. We will pass them along to our Billings team, as we know that they will be just as excited to read your words. We value your business and thank you for your kind review. The SROA Team hopes that you have a wonderful day!!

  - Manager's Response

• October 24, 2024

  Professional and polite

  Professional and polite,clean with fair prices

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Jesse Hall

  October 31, 2024

  Jesse, Thanks so much for taking the time to share your SROA experience. It sounds like you had exactly the kind of experience we aim for in every interaction. We will be sure to pass along your kind words of appreciation and the 5 star review to our Billings team. We value your business and hope to continue earning your trust and this rating. The SROA Team hopes that you have a wonderful day!!

  - Manager's Response

• June 19, 2023

  Employee

  Loretta is an amazing employee. Please treat her well. You have a gem!

  Recommended Yes

  price3/5 (fair price)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Diane Niezwaag

• March 9, 2025

  A good move in deal

  It was a good move in special,

  Recommended Yes

  price2/5 (a little steep)

  service5/5 (outstanding)

  cleanliness4/5 (clean)

  - Liz myers

  March 14, 2025

  We’re so happy to hear you got a great deal on your storage unit at Storage Rentals of America! Providing affordable storage solutions with excellent service is our top priority, and your feedback truly means a lot to us. If you ever need assistance in the future, don’t hesitate to reach out—we’re here to help! We greatly appreciate your 5 star review. Hope you're having an amazing Tuesday from the SROA Team!

  - Manager's Response

• April 10, 2023

  Could be better...

  With all the break-ins at all the local storage units you would think that at a facility like this one they would have security cameras covering every building on all sides. However, the farthest building from the office on the back wall opposite of being able to see from the office is where they had the available unit. I wasn't worried about it until I packed it full of rather expensive items and unreplaceable items as well that this wall of four storage units is more than a football field away from the office that closes at 10:00 at night so I can't go in there to see if I did suspect anybody breaking in, it also has no security cameras on that back wall... There are security cameras pretty much covering the rest of the buildings on all walls except for that back wall that also happens to be connected to a gigantic field on two sides of it with nothing but opportunity for somebody to climb that fence break into a storage unit take what they want and never be seen. Overall they were nice and professional and it's a good price just would feel a little better if somebody was watching my stuff rather than relying on insurance to cover the replacement of my things cuz it would replace maybe one of my things definitely not all.

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - Joe

  April 15, 2023

  Joe, Sorry that we have not been able to connect with you, however, when we attempt to reach you, your number on file states that there are restrictions on your number and we cannot complete the call as dialed. Can you please contact our property, so we can assist you with your concerns. Thanks The SROA Team

  - Manager's Response

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