Go Store It - Cumming - 135 James Burgess Road

Finding a good long-term storage facility is difficult. Prices rise and you find yourself looking often and moving around semi-regularly. We've been with Go Store It for a few years now and while we have had to move once in the facility to keep good pricing, we're still here. And thanks to Katie, we'll be here longer. I had an issue with pricing and she was able to help me. I was surprised and impressed that they cared. The only notes are to watch the rate increases and they could be more pro active cleaning the facility. When I complained through, it was taken care of.

I like the customer service, associates are friendly and helpful. The only thing I’m concerned about is they will always increase price after several months. I hope you guys can add annual maintenance for people like me. In general a pretty good place to put your stuffs.

I had the pleasure of talking to Katie one of Got Store It's customer services representatives today. She was amazingly patient and helped me with my concern. Her commitment to professionalism combined with a relaxing disposition resulted in a great, concerned customer engagement. I recommend Go Store It for your storage needs.

Dealing with Rithesh has been outstanding! It’s always a good day dealing with a professional handling my situation at hand without issues and well appreciated. I wish that all customer representatives would handle situations as well as Rithesh has done with a professional attitude as this young man! Thank you!

Positive experience overall. Easy access and no issues. After 6 months my rent went from $105 to $147. I was warned by others that this would happen.