Storage Rentals of America - DeKalb - 214 Harvestore Dr.

Very satisfied with the facilities and customer service! The ladies in the office are very delightful and super helpful!

We had an issue with our garage door on our unit. Amber was extremely responsive and met us on site to assist!

I had an outstanding experience with Storage Rentals of America in Dekalb! The facility is spotless, secure, and well-maintained, but what really stood out was the customer service. Amber, the manager, went above and beyond to make sure everything went smoothly. She was friendly, professional, and took the time to explain all my options. I felt very well taken care of. The rates are competitive, and I have complete peace of mind knowing my belongings are in great hands. Highly recommend this place!

The facility is clean, secure, and well-maintained. My move in experience was smooth and hassle-free. Amber is amazing! Super helpful, friendly, and professional. She went above and beyond to make the process easy and stress free. Highly recommend!

1 Star – Avoid at All Costs My experience with Storage Rentals of America has been nothing but a headache. When I decided to cancel my unit, it took nearly five months of back-and-forth to get it done. During that time, they kept trying to charge my card every month, even though I had made it clear I was no longer using the service. To make matters worse, every time I called, I had to re-explain the entire situation from the beginning—as if there were no records or documentation of any previous conversations. It was extremely frustrating and showed how poorly managed their system is. They eventually refunded me, but the amount of effort it took wasn’t worth it. I would strongly recommend avoiding this company, especially if you value your time and don’t want the nightmare of trying to cancel a service that should be straightforward.