Extra Space Storage - 1505 - Hamilton - Eden Park Dr

From the time I moved in to the time I left here, Michael was very consistent and knowledgeable about any questions I had. If there was any sort of problem, he made sure it was taken care of. People like him deserve to succeed in life, so I hope this can bring attention to the upper management there because you guys have someone great working alongside of you. If I ever need storage again, I will be coming back! Thank you again Michael!

I was looking to clear my car out of everything. Unit is what I was looking for. Cost little more then I'd prefer to pay monthly just to have a place to store stuff so I'm not driving around with everything. But if my car were to catch fire knowing I wouldn't have to try to pull stuff out of it in an emergency situation. Worth renting a unit. Plus makes it so I can have passengers in my car.

Michael is very pleasant and helpful. The rental process was very quick and easy. I highly recommend this storage facility!

*****Attn: To Anyone That Has Property at Extra Space Storage on 1775 Eden Park Dr. In Hamilton, OH, next to Meijer on the West Side***** Note: New readers may want to first read the original comment below. Updated comment posted 7/7/2025: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Find a different storage facility! Extra Space (FREE-FOR-ALL) Storage has the audacity to raise everyone's rent $20-$30 every single year, but they have no security measures on the property. SO, WHAT IN THE HELL ARE WE PAYING THEM FOR? They don't even have someone checking the property at night just to make sure everything is secure. And, management and the rest of the employees obviously know that there are no security measures in place, especially at night, which is when MOST burglaries occur, I imagine. People may think that Extra Space (UNSAFE) Storage offers wired doors to protect their belongings, but they do not have the security system monitoring the wired doors. Extra Space removed the security system that encompasses the wired-doors-feature since they purchased property, but they left the wiring connected (which is ran from the ground up to the top of the doors) to trick people into thinking they still have the security feature in place. I might as well have bought a shed, put it in my FRONT yard WITHOUT A LOCK containing everything I own, and had a sign pointing to the shed that said 'free awesome stuff inside'. Why in the hell are we paying these crooks when they don't even have any type of security on the property? Extra Space has no excuse raising our rent when there is nothing stopping anyone from stealing anybody's belongings. NOTE: None of the perpetrators have EVER been caught. Also, I no longer have a unit at Extra Space. ALSO, THE HAMILTON POLICE DEPARTMENT DOESN'T CARE ABOUT MY UNIT BEING BURGLARIZED. THEY HAVEN'T NOTIFIED ME ABOUT ANYTHING REGARDING MY CASE. I know they have bigger fish to fry, but damn... DO YOUR JOBS! I MAY NOT BE WORKING AT THE MOMENT BECAUSE OF HEALTH ISSUES AND BECAUSE OF HOMELESSNESS, BUT THAT DOESN'T GIVE YOU GUYS THE RIGHT TO NOT DO YOUR JOBS. I'VE WORKED FULL-TIME EVERY YEAR CONSISTENTLY SINCE I WAS 14 YEARS OLD; I HAVE ALWAYS HAD A FULL-TIME JOB. BUT, NOW THAT I HAVE CHRONIC HEALTH ISSUES, I CAN NO LONGER WORK. BUT, I'VE PAID INTO TAXES SINCE I WAS 14; I AM NOW 41! I THINK YOU GUYS CAN SWING HELPING ME FIND OUT WHO IN THE HELL DID THIS! END OF NEW COMMENT ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Original Comment: My storage unit was broken into sometime between May 21, 2024-October 25, 2024. There is not enough security at the Extra Space storage facility located on Eden Park Dr. in Hamilton, OH. There should be cameras inside the hallways; there is only 1 camera on the entire property per Hamilton Police Department. The doors that lead to the inside units should be locked after hours, and there should be wired doors that send a silent alarm to notify the police when a unit door is opened without the gate code/passcode being punched in. This facility had wired doors in 2005-2006 when I had an outside unit there. Why would a facility remove previously installed security measures? Seems fishy to me. I will never use Extra Space Storage again once I move out. I will never be compensated anywhere near the losses I have accrued. The photo of the empty box contained a plastic tote filled with irreplaceable porcelain dolls. The whole entire tote is gone. My unit was completely emptied out into the hallway because everything I owned was ransacked and then just thrown back into the unit. My unit was full, and everything was stacked and organized. But as you can see, I am probably missing close to 1/3 of my belongings. I am devastated beyond words.

Have used them for 9 years. The staff is professional and the place is clean. I can't give them 5 stars since they raise the price twice a year and don't always apply mh senior discount when the price goes up. I'm 73 years old.