Extra Space Storage - 0524 - Hilliard - Dublin Rd

Chase at Extra Space Storage is the gold standard for customer service. He walked me through the rental agreement clearly, showed me exactly how to access my unit, and ensured I got the best rate possible. No hidden fees or surprises—just honest, efficient help. Thanks, Chase!

Always very helpful. I've rented same unit for almost 4 years now. Anytime ive needed to update info or have a question they answer the phone and call back upon receiving my voicemail. Grounds kept clean from debris and snow. Thank you so much everybody. The absolute best.

Nothing against this location specifically but I booked online on a special. Come to find out they’re charging me full price. I made a payment by phone last month and 3 days later, they still drafted the money from my account! No big deal, I just won’t be charged next month. Nope, just got a notice saying the money was drafted. When I call, it’s telling me I owe 2 months of payments and my next payment is due in match.this website says 24/7 customer service. That’s false. Closed on sundays even tho they advertise they’re open. Cant reach a real person on Saturday either. There is an on-site office and I’ve never been able to catch the person there. SMH. Never again.

Really great place! Services was beyond expectations, clean units and reasonably priced! Daniele did the tour for me and was really nice and helped so much! 10/10 would come here anytime!

I just wanted to give Cat a huge shout out for helping me through one of the hardest times in my life. Cat was very helpful in navigating my new start! She has always been friendly and very accommodating while I've been dealing with the storage of my possessions. Thanks so much for being so great during a very rough patch Cat! Your kindness is beyond appreciated!