Extra Space Storage - 7815 - Hudson - State Rd 52

Came in to get information for my son who is moving from Utah. Emeralds was very friendly and helpful. She answered all of our questions and showed me the storage units which would fit his needs! Excellent customer service...she's a great asset!

Pros: Staff was courteous, patient, informative, & the place was looked to have a solid construction, clean, and quiet ambiance, and security cameras everywhere. I was pleased with the interaction and the facility. I would feel like my things were safe here. Con’s: The 10x10 storage unit that I saw didn’t have a light in the unit, so if you went there in the evening, you would need to use your cell light, a flashlight, or some other type of light, to move around in this unit. Also, I’ve seen other storage companies leave little extermination packets inside the units, but I didn’t see anything in this one, so I’m not sure how they exterminate the units, but it was clean.

I went into the location at 11622 State Road 52 (Hudson/New Port Richey) and Esmeralda assisted me. I currently have a storage unit at this facility and I came into the office to discuss an issue. Esmeralda was friendly and accommodating, as she resolved my issue immediately without hesitation. She was amazing and a true asset to this company!!

ExtraSpace its a choice because of the service. Where I live there are 5 storage locations within 4 miles. I can easily pack and go. However, Esmeralda works with you like its her problem not yours. It makes the experience personal. We all get the corporate postcard when rates skyrocket and ExtraSpace local in St Rd 52 works a rate within reason. We have a choice to stay or go… sometimes headquarters forgets the people Esmeralda does not, I stay not for brand loyalty but because the service in person. Thanks and ExtraSpace, the people there is what to replicate in building brand dominance.

Very clean my agent was most helpful answered all my questions with the upmost patience. I am upgrading my storage and cutting the cost. I recommend you check them out for yourself.