StorageMart - 18th & Grand

This storage mart is convenient for us but my fiance always worries about me going alone with all the lingering people around. We’ve had our unit for a little over a year and just recently noticed it was broken into. I had it organized inside and someone rampaged through it all! I have no clue was stolen yet it just a complete mess. I’m disappointed with the lack of security at this spot, there should also be chicken wire at the top to defer people who break in trying to climb over top. The security cameras are obviously an illusions because the amount of damage done to my unit, it had to take quite a while to do and go through. Lots of items stolen, and missing. Important documents, we have to make a police report. I’m concerned for the amount of time they were in our unit, they sure had enough time to go through everything and throw it around. I have a son who had his things stored in here while in the military, expensive equipment, and so on! This place needs to get their stuff together or move out for the area! We are also considering moving, for the amount we are paying monthly. This should not happen. You can see the mess in the pics, and you can see no chicken wire at top. Someone can easily climb over and steal your stuff.

Dante assisted me and my husband today with setting up a storage, he assisted us immediately and knowledgeable in response to every question! Walked us to our unit and made sure we were clear about everything! Great customer service 10/10

Abigail was incredibly helpful! She answered all of my questions, provided any additional info I might need about my new unit, and made the whole process stress free.

Great customer service. Very helpful. James was super helpful checking us in!

DO NOT STORE ANYTHING HERE. Had my unit for almost a year and had someone unscrew the bolts go through the entire unit and stole things. Go anywhere but here. Lack of security is laughable!