Extra Space Storage - 0259 - Malvern - E Lancaster Ave

I had a great experience at Extra Storage. Don Green was extremely helpful in explaining the different room sizes and available rate offers. He took the time to make sure I understood everything clearly. He is very kind, patient, and professional. Highly recommend his assistance!

Extra Space Storage in Malvern, PA is the best!!! I have been with them for years (decades, acutally!) and have not had one single issue with their service. The facility is clean and maintained exceptionally well!!! However, the real 'shining star' of it all comes from the employees and their stellar customer service - EVERY SINGLE TIME you visit/speak with them. Don & Grant are courteous, knowledgeable, and willing to go the 'extra mile' as needed for the customer - sometimes at the drop of a hat!! You will find you do not have to worry about your storage as they make sure everyting is safe & sound on a daily basis!! If you are in the area & need a 'storage service', believe me, THIS is the 'PLACE to be!!!! Regards, B.

Five stars for Don! We just rented a unit and he made the process incredibly smooth. Don is the rare combination of genuinely kind and highly effective. If you need storage, go see him he'll take great care of you

Don was extremely helpful with my storage unit. He was friendly, professional, and made the whole process easy and stress-free. This is my first time getting a storage unit and he took the time to answer my questions and made sure I had everything I needed.

Don is the pinnacle of a property manager and savant at customer service. Always super responsive to phone calls and genuinely helps customers find the appropriate storage solution. I genuinely appreciated the pricing transparency and the fact that there are no “gotcha” fees. I had a quick call and picked up my unit in the same day. Furthermore, when I needed to upgrade my unit, it took less than 5-10 minutes!