Anytime Storage - Anytime Storage - Mobile

Anytime Storage was spotless and well-maintained. Boaz was incredibly kind and knowledgeable, taking the time to answer all my questions. I highly recommend them!

It’s nice and clean but they do not communicate well when they change the keypad system. I had to call several times when they put in a new key pad and could never get anyone on the phone. It took three days for me to get someone on the phone to be able to access my unit with the new key pad. There is NEVER anyone at the office!! Parking sucks there is not enough room but for three cars so it’s never easy to access your unit when it’s busy. The facility is nice and clean but customer service wise is horrible.

This place was so easy to work with while we moved and needed a place to store boxes out of the way while we settled into our new home. And the people we talked with were friendly, knowledgeable, and helpful.

Nice facilities, friendly customer service agents. Great online deals I highly recommend

I’ve had several unpleasant experiences with Judy, a representative at Anytime Storage, but today was the last straw. I called to confirm the access code to my unit and accidentally quoted the wrong number. Instead of simply helping, Judy referred to me as “dyslexic.” When I corrected her and said you have to have dyslexia to be dyslexic, she responded “I’m aware” and hung up on me. Not only was her comment offensive and inappropriate, but this kind of behavior is completely unacceptable from someone in customer service. Every interaction I’ve had with her has been rude and dismissive. Paying customers deserve to be treated with basic respect. I hope management takes this seriously and addresses her behavior.