Extra Space Storage - 7642 - Pittsfield - Crane Ave

So fast easy and friendly. Jeremiah was excellent to work with! Affordable price! Definitely recommend

Kim and Jeremiah have always been very helpful anytime I have had any interaction with them. Treat customers like a independent storage place not a big corporation.

I have been leasing a storage unit from extra storage for a year and Kim has helped me so much. She very professional and polite I really appreciate her service. I would recommend this place to have as a storage place.

Security gate always left open (not sure why they gave me a gate code since the gate never closed.. I went 4 or 5 times over the course of a week, day and night, and never needed to use my code. Also the outdoor units are extremely poorly lit. Lastly, there is no bathroom available on the entire premises, inside or outside. Had I known any of these things before committing financially, I would have chosen to keep my things somewhere else. For those of you searching for storage in Pittsfield, I’m pretty sure that while the local U-Haul storage facility might be more expensive, I know that the units are climate controlled(which they are not at extra space), and would imagine they are better lit, and at least have a port o potty that paying customers can use to go to the bathroom.

It was a pleasure to work with Jeremiah and Kim at Extra Space. We had storage for five months and it could not have been a more straightforward experience. Thank you for your professionalism!