Extra Space Storage - 1719 - Ridgeland - Christine Dr

My experience at the storage place has been consistently positive and stress-free. From the moment I first walked in, the staff made me feel welcomed and handled everything with professionalism and patience. The units were clean, secure, and easy to access, which gave me peace of mind knowing my belongings were safe. I also appreciated how organized the process was—whether I needed help with paperwork, finding the right unit size, or getting answers to simple questions, someone was always available and willing to help. Overall, the storage place has been reliable, convenient, and truly a place I could trust with my personal items.

This customer service is impeccable! The young lady Sabrena has excellent customer service skills and her bright smile is so welcoming! Her customer service brighten my day.

The employee Valerie went above and beyond to make us feel comfortable and at ease with the registration process and learning to access the facility. She's quite knowledgeable and an asset.

I thought I had a good experience with this company in the beginning but I will never use this company again. They went up on their price tremendously after 3 months of renting a unit from them. I felt like I was being scammed. It’s a janitor that works there that is rude for no reason even after seeing me and the guys that was helping me moving my stuff. Watch us this whole time. In gotten smart with us. I’m not paying that much money for her to be rude with us.

Outstanding service by Monique and Austin. Very professional and knowledgeable at their job. Job well done. 3 Oct 2024 I went to my storage room to remove some items today and I decided to check with the front counter. I was greeted by the assistance store manager Valerie Davis. She was very professional and courteous doing the entire process. Thanks again for a job well done.