Public Storage - Houston - 11555 Louetta Rd

6 - 10 of 21 reviews is Showing

• February 7, 2020

  Quick Thinking

  I made an online reservation for a 5 x 10pm climate controlled room. When I received a confirmation call, the manager gave me some great advice - come in a day or two before you are moving because it takes about 30-45 minutes to get everything set up in the system and you don't want your movers waiting while you do that. Went two days before and quickly found out my reserved room is way too small for what I needed (my fault, I have no skills on figuring out dimensions needed), so the employee who was helping me quickly found a storage unit that would work for my needs, even with very little inventory. Everyone was very nice and professional and I'm very pleased with the unit I ended up with.

  - CZapata

• April 15, 2019

  Awesome

  Awesome... everyone was easy to deal with

  - Edward Guzman

• March 20, 2019

  Great experience thus far

  Great experience thus far

  - L.A.

• May 26, 2017

  Todd is always very helpful and so pleasant! He provides excellent customer service and I really enjoy seeing him every month when I make my payment. He is a wonderful person!

  - Sylvia Borland

• May 26, 2017

  Todd was the most wonderful person to help me at public storage! I had a family emergency and suddenly needed to move most of a house worth of things into storage. I had never rented a storage unit before and Todd answered all of my questions and made sure I had just enough space and all the protection I needed to feel my items were safe! He is a wonderful member of your staff and I hope he gets the recognition he deserves for going above and beyond!

  - Julie Yates

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