Terrible customer service
I was not informed about moving in before 6 pm so that the person in charge could unlock the unit. I arrived at 8 pm with my stuff as well as my friends stuff- we had around 20 boxes only to find out we had no access to the unit. We tried calling the helpline number and were told everyone lives far off and wonテ「竄ャ邃「t be able to make it. Since I was leaving the country the next morning at 8 am there was no way I would be able to keep my stuff in the unit. I had paid for 6 months altogether. After waiting and asking for help for over an hour nothing worked. My friend had to leave with her stuff and as I was waiting for my car, I received a call saying someone is on their way. Mind you, if I received the call a min later I would have left the place without having to keep my stuff.
Recommended No
price3/5 (fair price)
service1/5 (very unhelpful)
cleanliness4/5 (clean)
- Ashvi