CubeSmart Self Storage - Lumberton

6 - 9 of 9 reviews is Showing

• November 22, 2014

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness4/5 (clean)

  - jessica

• June 26, 2014

  Clean storage, good security, good rates, no rip-offs

  I made my reservation online, and shortly thereafter they called me to confirm all the info and let me know that my unit was ready. I arrived, and they had the unit open and ready to show me. The entire facility was absolutely freaking spotless. I'm assuming it's all brand new. No pests, rodents, bugs, webs, or droppings found anywhere that I looked. Climate control and all lights were working. The doors even have little hooks so they can stay open for you when carrying large stuff through them. No need to bring your own door chocks. Once I decided to take the unit, we had all the "paperwork" (it was all digital, hooray!) done in around 10 minutes. Very little hassle there. There is a small bit of friction if you wish to use your own insurance (you have to fax some paperwork to your provider, and have them type a letter of coverage), but if you use their insurance it's painless and not too expensive. That's something I've seen with every storage unit I've used, so I can't fault them for it. Just an industry standard. They included a free padlock (brand new; they broke the seal in front of me) and keys. That was a refreshing change. They have good access hours (0600-2200 as of this review), and a nice electronic gate system. There's even an intercom at the gate keypad in case something goes odd. So far; the best storage facility I've done business with. Very courteous.

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Chris

• June 13, 2014

  Clean, easy to access, nice people.

  Initially a lot of paperwork but that's to be expected for any contract. I didn't know there were no dogs on premises and I was babysitting a puppy while I was doing the majority of my move so it was in the car. The employees came out and informed me without making a big deal out of it or asking me to leave, very professionally handled. Unit is clean and easy to access. I would like to see more insurance options for those of us storing very valuable things (tools, cars, etc.). $5000 doesn't cover one drawer of my toolbox >.

  Recommended Yes

  price5/5 (excellent value)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - Chris Reiser

• May 20, 2018

  Clean and customer friendly

  Just started moving in it is clean and easily accessible. Had a problem with my access code but it was quickly corrected. There was no impact to my use of the facility.

  Recommended Yes

  price2/5 (a little steep)

  service5/5 (outstanding)

  cleanliness5/5 (squeaky clean)

  - David

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