KO Storage of Nixa - N State Hwy CC

6 - 7 of 7 reviews is Showing

• April 12th, 2023

  Clean, secure, facility

  Everything is done online. There is no one to speak with onsite, but overall it seems to be very clean, secure and affordable

  Recommended Yes

  price3/5 (fair price)

  service2/5 (somewhat unhelpful)

  cleanliness5/5 (squeaky clean)

  - Cassandra Vaughn

  January 26th, 2026

  Thank you for your review, Cassandra. We are glad you found our facility clean, secure, and affordable. We appreciate your feedback regarding our online process and thank you for your business.

  - Manager's Response

• May 28th, 2026

  Hours of operation and keypad

  It is a storage facility. This facility may have new owners and working through the kinks of operation but, I believe if your posting hours of operation as a customer reading these hours then not able to access my units because access is denied is a tad bit frustrating. The keypad issue. I was trying to gain access to my units when I was unable to because my code had been blocked. Another issue. My time is worth something. Sitting and waiting for customer service (named something else through this company) to answer my call. I was in a time crunch. I was told I got transfered and had to leave. Well it became instead of days , it became hours. Every hour I wasnt able to gain access set me further behind. 65 hours straight no sleep and then dealing with this and got an apology. Fixing the issue. Well hours of operation 6am-9pm. You can access at 7am- 7pm. 12 hours is alot but not when loading unloading playing tetris and going for another load to find that you cant get back in. Anyway I hope this is fixed quickly for the next customer. I will be back to retrieve my items shortly so I hope I can gain access once again without issue.

  Recommended No

  price3/5 (fair price)

  service3/5 (helpful)

  cleanliness2/5 (somewhat dirty)

  - Tyler Nickell

• 
• 1
• 2
•