CubeSmart Self Storage - Santa Ana

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• June 19, 2025

  I would never recommend this storage place complete false advertisement

  This was false advertising this storage unit is disgusting although I should have gone and looked at it what I saw online was not at all what it turned out to be my storage unit is so far from the very lift and there's no climate control and there's no light I found wood dust all over the floor in the unit which tells me that it's infested with termites which is going to probably get into my boxes there was garbage everywhere outside the unit I am completely disgusted with this storage place

  Recommended No

  price4/5 (good value)

  service3/5 (helpful)

  cleanliness1/5 (very dirty)

  - Suzanne Tourangeau

• June 19, 2012

  lady manager should not work here

  The lady in the office not only was rude but very unhelpful. she spoke in a demeaning tone and cared more about eating candy and talking to everyone else then addressing our needs. we left the office without renting because we came in second to her getting into what the young gentleman behind the desk was doing with other customers. very unprofessional. save yourself the headache and avoid this location primarily because of this train wreck they call a general manager. another thing we noticed while at the office was that she seems to favor certain tenants. being extremely rude to a select few.

  Recommended No

  price3/5 (fair price)

  service1/5 (very unhelpful)

  cleanliness2/5 (somewhat dirty)

  - walt

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