SpareBox Storage - Niceville

21 - 25 of 26 reviews is Showing

• June 12, 2022

  Aggravating

  Price was good place is very clean. The biggest problem I had was once I finally got threw the check in the gate code given was no good so called and after being on hold forever I got a temporary code to get in and get out hope my code works today

  Recommended Yes

  price4/5 (good value)

  service1/5 (very unhelpful)

  cleanliness4/5 (clean)

  - Paul Culpepper

• May 3, 2022

  Great for the price!

  My code didnﾃ｢竄ｬ邃｢t work getting into the gate. My latch needs repair. Other than that it was great customer service and awesome for the price!

  Recommended Yes

  price5/5 (excellent value)

  service4/5 (very helpful)

  cleanliness4/5 (clean)

  - Logan

• January 20, 2022

  Extremely Frustrating

  I made my reservation online, successfully. I go to the kiosk after making contact with the company to reassure that my reservation was approved. (It was). Kiosk gets to a point and doesn't allow me to go any further. I then complete the info online to get a unit. Finally achieve that and I go and try to find the unit. Apparently there are two different areas (on different roads about a block away) that I had no idea was there. I figured that out by calling the place again and them telling me it was on a different road. Meanwhile, BOTH gates to both areas are wide open, so no need to put in a code. Furthermore, I finally find "my" unit just for it to have a red tag on the lock part. (Supposed to have a green one). So I tell the person on the phone that and they talk with the manager. But after all that. I asked for a refund. Way too much trouble. Also, the units are smaller than they actually are supposed to be. I tried to rent a 10x15 and it appeared as if it was a 10x10, which wouldn't work anyway! It was just a really messed up situation. I didn't like having absolutely no property management. The storage units themselves don't appear as if they have been taken care of either. Just overall a bad experience. I will add that they did refund me my money back, so that was a positive.

  Recommended No

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness3/5 (average)

  - Michelle Tomberlin

• July 24, 2021

  Horrible management

  After driving the moving truck into the facility that stated it was open until 730pm. I got there at 630pm and checked in via kiosk. Kiosk gave me a unit number but there were no directions on how to get to unit, no explanation that the unit was in an annex building. We searched the property but couldn't find the unit. Called 800 #, they didn't know what the place looked like so he couldn't tell me where to go. He said he would have property management call me; this was at 645/650pm. Then about 7pm someone shows up stating that he is there to close the property because they close at 7. I told him my reservation says 730 and he argued back saying he's been working there for years and it's always been 7. I showed him my reservation and text messages stating facility was open until 730p. I asked him where the unit was so we can start unpacking as we have been waiting already. He had to call someone else to get us inside the property due to him already closing the gate. I still haven't heard from the property manager.

  Recommended No

  price2/5 (a little steep)

  service1/5 (very unhelpful)

  cleanliness2/5 (somewhat dirty)

  - Lori Griffin

• February 24, 2026

  Very dirty

  The unit was disgustingly dirty I couldn’t even clean it because I had no time to I had to put my stuff inside still .. it’s ver very VERY BAD

  Recommended No

  price1/5 (unfair price)

  service3/5 (helpful)

  cleanliness1/5 (very dirty)

  - Tishane Lindsay

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